erek 23 Casino & Sportsbook Service Notice

We at erek 23 operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. This legal notice sets out the terms under which we offer our services, the eligibility requirements for account holders, and your responsibility to verify compliance with your own jurisdiction's laws before accessing our platform.

Our services include sportsbook betting on football (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), motorsport (MotoGP), badminton, and esports (Mobile Legends, Free Fire, PUBG Mobile); live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger); and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). All services are subject to account verification and compliance with applicable regulations.

We do not offer our services in jurisdictions where online wagering is prohibited by law. It is your responsibility to verify that your access to erek 23 complies with the laws of your own jurisdiction. If you are unsure whether online gaming is legal where you live, we recommend consulting a local legal professional before creating an account.

Service Availability and Jurisdiction Policy

We at erek 23 offer our services only in supported jurisdictions where online gaming is permitted by applicable law. Our services are not available in jurisdictions where online wagering is prohibited. We do not offer our services to residents of jurisdictions where doing so would violate local law.

We maintain the right to restrict or deny access to our platform from any jurisdiction at any time, with or without notice. If we discover that a member is accessing erek 23 from a jurisdiction where our services are prohibited, we reserve the right to suspend or close that account and hold any remaining balance in escrow pending resolution.

Members in supported regions can access erek 23 through our website and mobile browser. We maintain local support availability in Jakarta, Surabaya, Bandung, Medan, and Semarang during peak hours. If you have questions about service availability in your region, please contact our support team through live chat, email, or phone.

Account Eligibility and Age Requirements

By creating an account at erek 23, you confirm that you are of legal age to enter into binding contracts under the laws of your jurisdiction. You also confirm that you are not prohibited by law from accessing online gaming services. We do not knowingly accept accounts from individuals who are underage or legally prohibited from accessing our platform.

We may request proof of age or identity at any time during your account lifetime. If we discover that your account was opened by someone underage or in violation of applicable law, we will close your account immediately and forfeit any balance. We take age verification seriously and cooperate with regulatory authorities on this matter.

Account holders are responsible for ensuring that their use of erek 23 does not violate any laws or regulations applicable to them. If you believe your account has been accessed by someone underage or without your consent, please contact our support team immediately.

Your Responsibility for Local Law Compliance

It is your responsibility to verify that your access to erek 23 complies with the laws of your own jurisdiction before creating an account or placing any bets. We cannot advise you on local law, and we do not assume responsibility for your compliance with local regulations. If online gaming is prohibited where you live, you should not access erek 23.

Before accessing our platform, you should research the legal status of online gaming in your jurisdiction. If you proceed despite local prohibitions, you do so at your own risk and assume full responsibility for any legal consequences. We reserve the right to close any account if we discover that the member is accessing our platform from a jurisdiction where online gaming is prohibited.

Members are also responsible for understanding the tax implications of their gaming activity in their own jurisdiction. We do not provide tax advice, and we do not withhold taxes on winnings. You are responsible for reporting any gaming income to the relevant tax authorities in your jurisdiction.

Data Collection and Privacy

We at erek 23 collect personal data for account opening, identity verification (KYC), and compliance with anti-money-laundering regulations. The data we collect includes your name, date of birth, address, contact details, and a copy of your valid ID document. We may also collect information about your betting activity, payment history, and account usage.

This data is encrypted and stored securely in compliance with applicable data protection standards. We do not share your personal data with third parties except as required by law or to process your payments and withdrawals. For full details on how we handle your data, please see our privacy policy

You have the right to request access to your personal data, correct inaccurate information, or request deletion of your data subject to applicable law and our record-keeping obligations. If you have questions about your data or wish to exercise these rights, please contact our support team.

Contact for Legal and Compliance Inquiries

If you have legal questions about our service, or if you wish to file a complaint or dispute, please contact our legal department. We respond to legal and compliance enquiries within standard business hours. For general support questions, account issues, or betting disputes, please contact our customer support team through live chat, email, or phone.

Support is available during peak hours in Jakarta, Surabaya, Bandung, Medan, and Semarang. If you believe we have violated applicable law or your consumer rights, you may also file a complaint with the relevant regulatory authority in your jurisdiction. We cooperate fully with regulatory investigations and maintain detailed records of all account activity for this purpose.

For payment-related inquiries, we support deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. If you have questions about payment processing or withdrawal timelines, our support team can provide detailed information about your specific transaction.

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Prohibited Activities and Account Restrictions

We at erek 23 prohibit certain activities on our platform. These include but are not limited to: providing false or misleading information during account opening; attempting to manipulate odds or exploit bonuses; engaging in collusion with other members; using our platform from a prohibited jurisdiction; engaging in money laundering or other financial crimes; and violating our terms of service.

If we discover that you have engaged in any prohibited activity, we reserve the right to suspend or close your account, forfeit any balance, and report the matter to relevant authorities. We also reserve the right to limit bet sizes, suspend betting on specific markets, or restrict your account access if we detect unusual activity or risk.

We maintain the right to refuse service to any individual or account at any time, with or without notice. If your account is closed due to prohibited activity, any remaining balance will be held in escrow pending resolution of the matter.

Limitation of Liability and Dispute Resolution

We at erek 23 provide our services on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or free from viruses or other harmful code. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, including loss of profits, data, or business opportunity.

If a dispute arises between you and erek 23, we will attempt to resolve it through our standard dispute resolution process. If you are not satisfied with our response, you may escalate your complaint to our legal department or file a complaint with the relevant regulatory authority in your jurisdiction.

All disputes are subject to the terms and conditions set out in our terms and conditionsBy creating an account at erek 23, you agree to submit to the jurisdiction and laws applicable to our platform and to resolve disputes through our established procedures.

Changes to This Notice

We at erek 23 reserve the right to modify this legal notice at any time. Changes will be effective immediately upon posting to our website. Your continued use of erek 23 following any changes constitutes your acceptance of the modified notice.

We recommend reviewing this notice periodically to stay informed of any updates. If you have questions about changes to our legal notice or our service terms, please contact our support team or legal department.